Commercial access is currently provided on a controlled basis. These terms establish the baseline framework for organizational evaluation and use; specific commercial commitments are governed by the written agreement that grants access.
No price, service level, production entitlement, security certification, deployment commitment, or other commercial assurance applies unless it is expressly stated in the applicable Order Form or signed agreement.
Scope, status, and how these terms work
These Commercial Terms of Service (the “Commercial Terms”) are the baseline terms for organizations, businesses, institutions, professional users, and other persons acting primarily for trade or organizational purposes when they evaluate or use services made available by Oscerra. They apply to services made available on a controlled or limited-access basis unless an applicable agreement states otherwise. Publication of this page does not mean that commercial access is generally available, and it does not by itself create a right to receive any service, capacity, feature, support level, or production deployment.
Commercial access may be provided through an invitation, evaluation agreement, order form, statement of work, enterprise agreement, or another written instrument accepted by Oscerra. If such a document exists, it is part of the agreement and may contain commercial terms or deployment details that are not published on this website.
Order of precedence. If an Order Form, statement of work, data-processing addendum, service-level agreement, or other signed document conflicts with these Commercial Terms, the more specific signed document controls for the subject it addresses. The Usage Policy applies in all cases unless a signed agreement expressly provides a narrower rule that is still lawful and safe.
Key definitions
These definitions are intended to keep the agreement readable without hiding important boundaries in dense cross-references.
- “Service”
- Any Oscerra software, hosted interface, agent, execution environment, API, integration, preview feature, documentation, or related capability that Oscerra makes available to Customer under an applicable agreement.
- “Customer”
- The organization or business entering into the agreement, including its authorized personnel.
- “Customer Content”
- Prompts, files, credentials, instructions, data, code, records, messages, or other material submitted to or made accessible to the Service by or for Customer.
- “Output”
- Content, artifacts, proposed changes, messages, actions, records, or other results produced through use of the Service.
- “Authorized User”
- A person Customer permits to access the Service on its behalf.
- “Third-Party Service”
- A model provider, website, cloud platform, application, data source, or other system not controlled by Oscerra that the Service may interact with or depend upon.
Authority, accounts, and organizational responsibility
A person accepting these Commercial Terms for an organization represents that they have authority to bind that organization. Customer is responsible for determining who may use its accounts, credentials, workspaces, or integrations and for promptly removing access that is no longer appropriate.
Customer must provide accurate account and billing information when requested, protect authentication factors and secrets, and notify Oscerra promptly of suspected unauthorized access. Customer is responsible for activity performed through its account to the extent that activity results from credentials, permissions, instructions, or access that Customer supplied or failed to protect, except to the extent caused by Oscerra’s breach of the applicable agreement.
The Service, preview features, and change
Autonomous software evolves quickly. Oscerra may add, remove, modify, replace, rate-limit, or discontinue preview features, models, tools, integrations, or interfaces. During evaluation or other limited-access phases, functionality may be incomplete, experimental, capacity-constrained, or subject to change on shorter notice than a production service.
Where Customer purchases or is expressly granted a production commitment, the applicable Order Form or service-level terms define any stability, support, notice, throughput, availability, or deprecation obligations. A marketing page, demonstration, research note, roadmap statement, or informal conversation does not create a service-level commitment unless incorporated into a signed agreement.
Preview and evaluation features. Features identified as preview, evaluation, or experimental are not represented as production-ready unless the applicable agreement states otherwise. Customer should not place such a capability into a workflow where failure would create unacceptable harm unless the parties have separately agreed on controls appropriate to that risk.
Autonomous execution and Customer control
The Service may do more than generate text. Depending on the capabilities Customer enables, it may navigate interfaces, invoke tools, operate on files, execute code, create artifacts, prepare or send communications, interact with connected systems, or take other actions in pursuit of an instruction. The value of autonomy is also its risk: an action can be technically successful while still being wrong for the surrounding business context.
Customer is responsible for giving the Service only permissions that Customer is authorized to grant, choosing an appropriate level of supervision, and configuring confirmations or other controls where available. Customer must not instruct the Service to access, alter, disclose, purchase, publish, submit, or otherwise act upon systems or material that Customer is not authorized to control.
Evidence, logs, receipts, checks, or verification features can improve accountability but do not convert probabilistic software into an infallible system. A receipt may prove that a command ran or a file changed; it does not necessarily prove that the business decision embodied by that action was correct.
Acceptable use and restricted activities
Customer and Authorized Users must comply with the Usage Policy, applicable law, contractual obligations owed to third parties, and reasonable security requirements communicated by Oscerra. Customer may not use the Service to facilitate illegal conduct, abuse credentials, defeat access controls without authorization, deploy malicious code, conduct unlawful surveillance, deceive people about material facts, or operate high-impact decisions without safeguards appropriate to the context.
Oscerra may investigate suspected abuse and may restrict or suspend access when reasonably necessary to protect users, third parties, the Service, or connected systems. Where practicable and safe, Oscerra will seek to limit a restriction to the affected account, capability, integration, or workflow rather than disabling unrelated use.
Customer Content, instructions, and permissions
Customer retains its rights in Customer Content. Customer grants Oscerra and its service providers the limited rights reasonably necessary to host, transmit, transform, index, retrieve, display, process, and otherwise handle Customer Content to provide, secure, support, and troubleshoot the Service and to comply with law. This license does not transfer ownership of Customer Content to Oscerra.
Customer represents that it has the rights and permissions necessary to provide Customer Content and to authorize the Service to process it. Where Customer Content contains personal data, confidential information, regulated data, source code, credentials, or third-party material, Customer is responsible for determining whether the contemplated use is appropriate and lawful.
Any use of Customer Content for model improvement, evaluation, or related development is governed by the applicable commercial agreement, data terms, or controls made available to Customer. These Commercial Terms alone do not grant Oscerra an unrestricted right to publish or train on Customer’s confidential content.
Operational data and service integrity
Oscerra may collect and retain technical and operational information reasonably necessary to operate the Service, such as authentication events, configuration state, task metadata, usage measurements, error records, performance signals, security events, tool and execution metadata, and records needed to investigate failures or verify system behavior. The exact data available depends on the capability and deployment model.
Oscerra may use aggregated or de-identified information to understand reliability, capacity, abuse patterns, and product performance where permitted by applicable law and the parties’ data terms. Customer-specific confidentiality obligations continue to apply even when operational analysis is necessary to diagnose a problem.
Security, credentials, and connected systems
Customer should apply least-privilege principles when connecting systems to autonomous workflows. Credentials should be scoped, revocable, and separated by environment where feasible. Customer should avoid providing broader administrative access when narrower permissions can accomplish the task.
Oscerra will use reasonable technical and organizational measures appropriate to the Service and the stage of deployment. Specific enterprise security commitments, audit rights, security exhibits, incident-notification periods, or compliance representations apply only when stated in a signed agreement. No security control eliminates all risk, and Customer remains responsible for the security of its own endpoints, users, secrets, integrations, and configurations.
Third-party services and model providers
The Service may route work through or interact with Third-Party Services. Those services can change their APIs, availability, policies, outputs, prices, rate limits, security posture, or behavior independently of Oscerra. Customer acknowledges that a workflow that depends on an external system inherits some of that system’s operational risk.
Where required for the Service, Customer authorizes Oscerra to send the minimum information reasonably necessary to relevant Third-Party Services subject to the applicable agreement and data terms. Customer is responsible for separate accounts or third-party terms that it directly accepts. Oscerra does not grant Customer rights in third-party products or content that Oscerra does not own.
Output, intellectual property, and feedback
As between Customer and Oscerra, and to the extent permitted by law and the rights of third parties, Customer may use Output generated specifically for Customer under the Service. Oscerra retains all rights in the Service, its software, architecture, interfaces, documentation, branding, evaluation methods, and underlying technology. No provision transfers ownership of the platform itself to Customer.
Output may not be unique, may resemble material generated for others, and may include or be influenced by third-party material. Customer is responsible for determining whether Output is suitable for its intended use, requires attribution, or should undergo legal, security, factual, or intellectual-property review.
If Customer voluntarily provides feedback, suggestions, or product ideas, Oscerra may use them without restriction or payment, provided that doing so does not authorize disclosure of Customer’s confidential information.
Fees, usage measurement, taxes, and payment
Commercial pricing, included usage, measurement units, payment schedules, overage treatment, minimum commitments, renewal terms, and any discounts are stated in the applicable Order Form or purchasing flow. Oscerra may measure usage at the level reasonably necessary to administer the commercial arrangement, including resource consumption and execution events.
Unless a signed agreement states otherwise, fees are exclusive of applicable taxes, duties, levies, and similar governmental assessments. Customer is responsible for such amounts other than taxes imposed on Oscerra’s net income. Disputed charges should be raised promptly with enough detail for the parties to investigate in good faith.
Confidentiality
Each party may receive non-public information that is identified as confidential or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure. The receiving party will use such information only to perform or exercise rights under the agreement and will protect it using at least reasonable care.
Confidentiality obligations do not apply to information that the receiving party can demonstrate was lawfully known without restriction, becomes public without breach, is received lawfully from another source without duty of confidentiality, or is independently developed without use of the disclosing party’s confidential information. Legally compelled disclosure may be made if the receiving party provides notice where lawful and reasonable assistance at the disclosing party’s expense.
Public references. Oscerra will not use Customer’s name or logo as a public customer reference solely because Customer received private-preview access. Any public case study, testimonial, or material partnership announcement should be separately authorized.
Warranties, disclaimers, and professional judgment
Each party warrants that it has authority to enter into the agreement. Any additional warranties are only those expressly stated in a signed commercial agreement. Except to the extent such disclaimers are prohibited by law, preview and evaluation features are provided on an “as available” and “as is” basis, and Oscerra disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
The Service is not a substitute for professional judgment in legal, medical, financial, safety-critical, employment, credit, housing, or other high-impact contexts. Customer must apply appropriately qualified human review where decisions can materially affect rights, safety, liberty, health, or access to essential opportunities.
Allocation of risk and limitation of liability
The parties may negotiate a specific liability framework in an Order Form or enterprise agreement. If they do, that negotiated framework controls. For a commercial evaluation where no different written limitation applies, and to the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenues, goodwill, or business opportunities, arising from the evaluation, even if advised that such damages were possible.
For any paid commercial service governed only by these Commercial Terms, Oscerra’s aggregate liability arising out of or relating to the Service will not exceed the amounts paid or payable by Customer to Oscerra for the affected Service during the twelve months preceding the event giving rise to the claim. This limitation does not apply where law forbids it, and a signed agreement may provide different exclusions or caps for confidentiality, security, infringement, fraud, willful misconduct, or other specifically negotiated risks.
Suspension, term, and termination
Oscerra may suspend access when reasonably necessary to respond to a security incident, prevent material harm, comply with law, address non-payment, enforce the Usage Policy, or protect the integrity of the Service. For ordinary commercial disputes, Oscerra will seek to provide notice and an opportunity to cure where reasonable.
The duration, renewal, and termination rights for paid commercial services are stated in the applicable Order Form. Evaluation or private-preview access may be ended by either party at any time unless a signed agreement says otherwise. On termination, Customer must stop using the Service and Oscerra may disable access. Data return, deletion, retention, and transition obligations, if any, are governed by the applicable data terms or signed agreement.
Export, sanctions, anti-corruption, and legal compliance
Each party will comply with laws applicable to its performance under the agreement, including applicable export-control and sanctions rules. Customer will not use the Service in a manner that would cause Oscerra or its providers to violate such restrictions. Neither party may offer, promise, authorize, or provide improper payments or anything of value to influence an official or commercial decision in connection with the agreement.
Changes, notices, governing terms, and contact
Oscerra may update these Commercial Terms as the Service, law, and commercial model evolve. Material changes will apply prospectively, and where Customer has a signed agreement, the amendment mechanism in that agreement controls. Continued use after an update takes effect may constitute acceptance only where legally valid and consistent with the applicable commercial arrangement.
For a paid commercial deployment, the applicable Order Form or equivalent signed agreement will identify the contracting Oscerra entity, governing law, dispute forum, and formal notice details that apply to that arrangement.
Questions about these Commercial Terms or a proposed commercial deployment can be sent to support@oscerra.space.